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PITB, DTS Punjab launch Common Helpline ‘1421’ for vacationers’ steerage and complaints

by Pakistan Latest News Update

LAHORE – Punjab Data Expertise Board (PITB) in collaboration with the Division of Vacationer Companies (DTS), Punjab has soft-launched the common helpline ‘1421’ for steerage and complaints associated to vacationer locations in Punjab throughout a ceremony held at Arfa Software program Expertise Park.

Punjab Tourism Division Secretary Ehsan Bhutta, Deputy Controller Hafiz Ghazanfer, PITB DG e-Governance Sajid Latif, Challenge Supervisor PTEGP Waqas Malik, CCC PITB Joint Director Ali Zeb and different senior officers from each side have been current on the event. 

Addressing the ceremony, Punjab Tourism Secretary Ehsan Bhutta mentioned {that a} particular staff has been skilled for the comfort of vacationers which is not going to solely information them however will even be answerable for offering safety and amenities in case of disagreeable incidents. He additional acknowledged that the squads will probably be deployed at numerous vacationer spots in Punjab, which will probably be out there 24 hours a day to assist the vacationers.

On this event, PITB DG e-Governance Sajid Latif mentioned that the target of the coaching of the tourism squad by PITB is to offer amenities to the vacationers at numerous vacationer locations and stop any untoward incidents.

The particular tourism squad will comprise 106 personnel together with 11 feminine workers members. As many as 82 members of this squad will carry out their duties on the sector. The tourism squad will probably be answerable for dealing with vacationer inquiries and complaints within the discipline. The squad, which will probably be initially deployed in Murree, will subsequently cowl all three vacationer locations in Punjab, i.e. North, Middle and South. 

On this regard, in depth coaching are ongoing to equip the squad with the required expertise. The Division of Vacationer Companies, Punjab has additionally engaged Rescue 1122, the Institute of Hospitality Division, Punjab and PITB for this objective. These departments are collaborating to equip the squad with the mandatory expertise.

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