LAHORE – Citizen Contact Middle (CCC), a venture of the Punjab Info Expertise Board (PITB), has to date obtained 6.eight million calls from the involved residents for data and complaints since 2015, whereas 6.1 million Outbound Calls and 18 million Robo-Calls have been made to file residents’ suggestions.
This was said in a venture overview assembly chaired by PITB Chairman Syed Bilal Haider held at Arfa Software program Expertise Park (ASTP).
PITB Chairman Syed Bilal Haider was instructed that greater than 470 million messages had been delivered from CCC’s one-way messaging service, whereas four million folks have benefited from the two-way message service. He was additional instructed that 200 calling brokers are working around the clock in three shifts to help the residents within the Citizen Contact Middle.
In his remarks on the event, Syed Bilal Haider stated that PITB’s Citizen Contact Middle is the primary government-to-citizen contact centre in Punjab, which gives round the clock operations and help companies together with greater than 30 lively helplines to varied authorities departments in Punjab.