ISLAMABAD – In the most effective curiosity of public well being, PTCL & Ufone have introduced the closure of Gross sales & Service Facilities and Joint Retailers throughout Pakistan until March 31, 2020, as a result of rising variety of Coronavirus instances rising in Pakistan.
To be able to serve prospects higher and guarantee enterprise continuity, providers can be supplied to each PTCL and Ufone prospects by way of alternate enterprise and digital channels.
We encourage PTCL prospects to make use of PTCL digital channels equivalent to PTCL Web site, care@ptcl.internet.pk, Grievance Registration, Self-Care Portal, PTCL Contact App, and on-line digital invoice fee choices. To facilitate Ufone prospects, digital providers embody Ufone Web site, customercare@ufone.com, My Ufone app, UPaisa, On-line Banking Companies, Cell Monetary Companies, Retailers and ATM Machines can be found.
To advertise social distancing and seamless communication, we encourage prospects to make use of the digital providers provided by each firms for his or her comfort. Moreover, PTCL prospects can name 1218 for any help. For Ufone, the shoppers can name on 333 from cellular &0331-1333-100 from a landline. Each firms’ helpline numbers can be found 24/7, ought to there be any want for a service request or a question.
Being customer-centric organizations, the protection, safety, and well-being of shoppers, workers and all stakeholders is of utmost significance to each the businesses.-PR
