Home Technology Samsung fined $9.7m over false water-resistance claims

Samsung fined $9.7m over false water-resistance claims

by News Updater

Australia’s competitors regulator mentioned on Thursday a court docket ordered the native unit of Samsung Electronics to pay a A$14 million ($9.65 million) penalty for 9 deceptive ads a couple of water-resistance characteristic in a few of its smartphones.

Samsung Australia admitted to deceptive consumers of a few of its ‘Galaxy’ telephones concerning the water-resistance stage, the Australian Competitors & Shopper Fee (ACCC) mentioned. The regulator had first sued the corporate in July 2019.
Samsung Australia mentioned in an announcement that this was not a problem in its newer, present fashions.
The regulator mentioned between March 2016 and October 2018, the corporate ran in-store and social media ads that claimed the telephones might be utilized in swimming pools or sea water.
The ACCC, nonetheless, obtained a whole bunch of complaints from customers saying the smartphones didn’t operate correctly and even stopped working solely after being uncovered to water.
The claims “promoted an important selling point for these Galaxy phones. Many consumers who purchased a Galaxy phone may have been exposed to the misleading ads before they made their decision to purchase a new phone,” mentioned ACCC Chair Gina Cass-Gottlieb.
Samsung and the ACCC agreed that adjustments the corporate had made to newer fashions of the smartphones launched in Australia from March 2018 didn’t face such dangers from water publicity, the corporate mentioned.

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